Active in the property, personal and life insurance market since 1971, Assurances du Crédit Mutuel (ACM) is one of the large European organizations that rely on MyABCM to manage their costs and profitability.
The organization is one of the most important insurers in France, and has a portfolio of services that is not limited to the French territory. The insurer also distributes part of its portfolio in Luxembourg and Belgium, and has financial participation in products that serve the Canadian and Tunisian markets. This large coverage brings together in ACM’s customer portfolio more than 12 million people insured by its different products.
To meet all this demand and manage its diversified portfolio, the organization employs more than 3,800 employees. With these numbers, in 2021 the company was responsible for more than 35 million insurance contracts on various fronts.
Managing all this information is undoubtedly a great challenge. For this, the corporation used the SAP PCM (Profitability and Cost Management), but with the removal of the tool’s support, the board chose to migrate to the MyABCM system.
This choice was guided by the need for a solution that not only offers complete features for cost management and business profitability, but also provides the necessary support in its implementation and daily use.
Other factors were also decisive for the MyABCM system to be chosen as the ideal solution for ACM, out of other renowned software available in the market.
Among them, it is worth mentioning the fluid integration with the ERP used in the organization and its ability to add powerful and flexible cost and profitability analysis tools, capable of processing the robust volume of data coming from its operations.
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