In a reality of great competitiveness and exacerbated individualism, the humanization of care is increasingly valued, becoming a competitive advantage. With it, patients recover more quickly, and it also directly impacts the motivation of employees.
For you to understand this procedure and how to put it into practice, we created this post with the essential information. Check it out!
What is humanization of care?
As the term itself suggests, the humanization of care is about valuing the person fully. Thus, all approaches should be made in a loving and respectful way.
To put it into practice, it is necessary to listen and care for all patients, establishing an honest and ethical relationship.
Humanized care takes a broad and comprehensive approach, exploring the emotional aspects instead of focusing only on the consequence of a certain disease.
As such, the humanization of care begins at the reception, and ranges from infirmary beds to security; in other words, it should be present in all services existing in a hospital or clinic.
Learn about the advantages of prioritizing humanized care
Hospitals and clinics that adopt humanized care are able to obtain greater credibility and even better recovery rates.
After all, when patients feel welcomed, the chances of recovery increase considerably. But there are many other benefits, such as:
Upon realizing that they are receiving quality care and being valued as a human being, the patient will have confidence in the hospital or clinic.
For this to happen, all employees must be properly trained, including service providers.
That way, right at the reception, special care will be taken when collecting data; an eye-to-eye contact instead of just filling out bureaucratic forms.
Optimism about the treatment
You know that nurse who talks and even plays with patients? This type of professional is extremely important to help in recovery, as they bring joy and optimism during a delicate moment in people’s lives.
In addition, by putting humanized care into practice, patients will realize how important they are and will be more motivated to recover.
After all, when the team respects the individualities of each patient and carries out a treatment with affection, observing the family condition, their psychological, social and cultural history, their fears, anxieties and limitations, there is a greater confidence that reflects on the optimism about the medical procedures.
Contribution to the patient’s affective memory
By listening carefully to what patients have to say, the affective memory is inevitably put into practice.
People can remember positive relationships, such as the affection of a mother, the hug from a friend, the love of a brother; in short, these are aspects that contribute to the emotional side, giving more strength in coping with the disease.
Humanization of care: a worldwide trend
Given the benefits presented above, the humanization of hospital care is a global trend that is already part of the protocols of numerous countries.
This reality is also present in several other areas of the economy, even with the ever-increasing advancement of artificial intelligence.
That is because no robot works without a human presence. As we live in society, the humanization of care is a premise that should always be valued, bringing more harmony and quality of life.
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